Everything an on-call rotation needs
We have exactly the model the global on-call league uses - plus external alerts and connectors. What is not there yet we honestly mark as "soon".
SLA rules
Any number of rules: condition, priority, escalation path. Three rules on the Free plan.
Handling time limit
The equivalent of PagerDuty's acknowledgement timeout - except the person taking over can extend it right on the form.
"I've got this" and takeover
One click stops the escalation. A teammate can take over the incident at any moment.
External alerts
Webhook, API and connectors - plug in monitoring, uptime, CI or your own system.
Notification channels
In-app, e-mail and Slack with no limit. SMS as a channel on the Team plan and above.
Skip people on leave
Escalation skips people on holiday and wakes the next person in line.
Full history
Every notification, acknowledgement and takeover in one place, ready for audit.
On-call schedule and rotations soon
Shift schedule, rotations and cover - instead of pointing at one fixed person.
Wake-up call and push soon
A voice call with tone confirmation and push that bypasses do-not-disturb mode.